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Privacy Statement
Effective as of May 22, 2009
Clayton Holdings LLC ("Clayton") understands that you care how information about
you is used and shared, and we appreciate your trust that when you visit our
website at www.clayton.com (the “Website”). We will handle any information you
provide in compliance with our Privacy Statement as set forth below. This
Privacy Statement is part of the Terms and Conditions for using the Website. By
visiting the Website you are accepting the practices described in the Privacy
Statement. This Privacy Statement applies only to information that you provide
to Clayton through this Website.
Through the Website, Clayton only collects the personal information that you
voluntarily provide. You may browse the Website without having to reveal any
personal information (though some sections, primarily those restricted to
clients (“Clients”) and authorized users (“Users”), may require submission of
personal information).
Clayton does not collect personally identifying information about you except
when you specifically and knowingly provide it. As with many advanced Internet
sites, the Website uses “cookies” to enhance the functionality of the Website
and to make transactions and other activities more convenient and efficient for
Clients and Users. A “cookie” is a small text file stored locally on the
computer used to access the Client account, and contains information relating to
a Client’s past use of the Website.
In the following instances, Clayton may ask you to provide certain personal
information in order to access certain areas of the Website:
(i) Registration Information: Clayton may require Clients and Users of the
Website to provide certain information, including name, company, title, email
address, phone number, and mailing address, which Clayton will use to verify
that Client or User meets the minimum criteria for accessing Services through
the Website. There is no Website directory; contact information and other
Client-specific information is used only internally by Clayton to operate the
Website and to communicate with Clients. Client-specific information is
available to other Clients only to the extent expressly authorized by a Client
in the context of a particular transaction.
(ii) Transactional Information: Information relating to Client transactions,
such as contact information, loan pool value, transaction type, and transaction
amount, will remain confidential, and will be used by Clayton for the purpose of
monitoring transaction activity, or to maintain, upgrade, and repair the
Website. Transaction information will only be disclosed to other Clients who are
a party to a particular transaction, or as otherwise required by contract, law,
or regulation.
(iii) Technical and Usage Information: To operate the Website, enhance its
functionality, and ensure that Client transactions and communications are
convenient, dependable and secure, Clayton may collect, store and use technical
and Website usage information relating to a Client’s or User’s activities on the
Website. Such information includes the Internet Protocol (“IP”) address from
which a Client or User accesses the Website, which is used only internally by
Clayton as required for server operation and other technical uses, and is not
disclosed to Clients or third parties.
(iv) Client Communications: Clayton may use Client contact information, such as
e-mail addresses, to communicate with Clients regarding available transactions,
to notify Clients of changes in Website functionality and features, product and
service updates, patches, policy changes, billing and other activities relating
to a Client’s use of the Website.
At certain points on the Website you may have the opportunity to contact us and
request information from us. In that process we may ask that you provide certain
personal information, such as your e-mail address, your name, your organization,
your postal address and your telephone and fax numbers. The information that you
provide is used to forward requested documentation or to contact you with
information about the services in which you have expressed an interest. Once you
have voluntarily chosen to provide your personal information to Clayton through
this Website, the information is stored by Clayton, and we may furnish this
information to third-party service providers for the purpose of sending you the
documentation that you request. We do not authorize these service providers to
use this information for any other purpose. You can always choose not to provide
personal information through the Website. A decision not to provide such
information may preclude you from using certain services offered on the Website.
Clayton may use internally the information you furnish to us to better serve
you. Clayton may also use such information to analyze trends, administer the
Website, track Users' movement, and gather demographic information. Clayton
reserves the right to use non-personal aggregated information for other business
purposes.
Clayton, through the Website, may provide links to sites maintained by third
parties ("Third Party Sites"). We may partner with some of those Third Party
Sites to provide specific services. When a User signs up for these services, we
may share names, and other contact information that is necessary for the Third
Party Site to provide those services. Clayton does not operate or control any of
the Third Party Sites, and is not responsible for the content, functionality,
accessibility, privacy policies or other practices of such Third Party Sites.
Affiliates of Clayton may have access to information provided by you through the
Website. When they do, they are required to protect this information in a manner
that is consistent with this Privacy Statement. Clayton does not knowingly
market to children. We recognize the importance of protecting children's
identities and privacy.
Clayton takes precautions to protect the information of visitors to the Website.
It takes technical, administrative, and physical steps to protect against
unauthorized access to information collected through the Website. All such
information is handled within Clayton and is not disclosed to third parties
except as indicated in this Privacy Statement. As communication technology
evolves, Clayton may from time to time, review and revise its data protection
practices.
If Clayton is sold or disposed of, whether by merger, sale of assets, or
otherwise, any data collected by Clayton through the Website or personal
information that you have voluntarily provided to Clayton through the Website
may be furnished to the purchaser or successor in interest.
Clayton reserves the right to disclose any information if such action is
necessary (a) to conform to the requirements of law or to comply with legal
process or subpoena served on Clayton, (b) to protect and defend the legal
rights or property of Clayton, the Web Site or its Clients, or (c) in an
emergency, to protect the health and safety of its Clients or the general
public. Clayton further reserves the right to release any information concerning
any Client if that Client participates (or is reasonably suspected of
participating) in any illegal activity, even without a subpoena, warrant, or
other court order. Finally, Clayton reserves the right to cooperate with law
enforcement agencies in identifying those who may be using our servers or
services for illegal activities, and to report any suspected illegal activity to
law enforcement agencies for investigation or prosecution.
Clayton reserves the right to change this Privacy Statement. If Clayton decides
to change its Privacy Statement, it will post the revised Privacy Statement
here. Such revised Privacy Statement will become effective upon posting. Your
access and use of the Website after such posting shall be deemed acceptance of
such revised Privacy Statement.
If you have questions or concerns about Clayton's application of this Privacy
Statement or if you would like to inform Clayton about changes in your personal
information (such as your address) you may e-mail us.
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